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Your questions answered

How long do installations take?

Installation times vary according to the type of installation, as well as adverse weather conditions, and any COVID restrictions in place at the time. Depending on the project size, on average, windows and doors often take our double glazing experts just 1-2 days to fit. Including all snagging and finishing off, conservatories and orangeries usually take around 3-6 weeks to complete.

How does your customer buying process work?

  • Contact
  • Appointment
  • Consultation (no more than 30 mins to measure up and discuss the project)
  • No obligation quotation
  • E-sign contract (for ease)
  • Survey
  • Installation (installation times may vary)
  • Dedicated aftercare & repairs service

What do the terms of your contracts involve?

  • A full description of the goods and services
  • The total price, inclusive of any additional charges known at the start
  • When the goods/services will be provided
  • Contracts provided by email (for ease)
  • In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, we provide a 14-day cooling-off period, to allow you to cancel if your circumstances change
  • Confirmation must be received in a durable medium (e.g. email or text) no later than when the goods/services are delivered and before services commence

Do all installations come with a guarantee & warranty?

Yes! Our GGFi membership allows us to provide comprehensive insurance-backed 10-year guarantees on all of our products. So, in the (highly) unlikely event we ceased to trade, your installation is covered for any legitimate faults for the duration of the guarantee period. GGFi membership also offers deposit protection insurance, if required.

Are the products you offer made in-house?

At our 6000 sq ft factory facility in Slough, we use specialist machinery to manufacture the entire range of uPVC and composite products from Liniar alongside a wide range of aluminium products from industry leaders Cortizo, Smart, and Stayfix.

Do you have a showroom?

We understand that many of our customers would like to see the types of products we produce in person to help make a decision on their purchase. With this in mind, we are looking forward to opening our very own factory showroom later this year.

Do you meet with energy saving requirements?

We offer A++ energy rated new windows and doors that not only meet regulation standards, but go even further with U-values as low as 1.1W/m²K, saving you money on your energy bills.

Do your installers have the required qualifications and meet the necessary building regulations?

As installers, we are registered with FENSA, meaning that we are assessed regularly to ensure that we comply with current Building Regulations and adhere to strict quality procedures throughout the fitting process.

Is Unique Glazing accredited?

We have been recognised with several accreditations, meaning you can have peace of mind that you are receiving high quality products and service. We are FENSA Approved Installers, Liniar Approved Fabricators and Installers, have ICO Registration for data protection purposes and Guarantee Protection Insurance, and hold GGFi Membership which means we can provide customers with comprehensive insurance-backed guarantees.

How many years’ experience does Unique Glazing have?

We are a family-run business, with over two decades’ experience in the industry. With this in mind, we can guarantee that you will benefit from expert advice and customer service, competitive prices and impeccable quality. Our excellent reviews and happy customers prove that our experience and fair pricing will help you achieve the result you want from your home improvement project.

What locations do you serve?

Delivering Customer Satisfaction

We strive to provide the best service for our customers. Here are some Checkatrade reviews from our happy customers.

High quality work and fittings

I would like to thank you for delivering high quality work. Guys are professional and very precise, quick and reliable. They will well prepare the place for the work and...

Checkatrade Customer

August 2023

I would definitely recommend

Unique glazing carried out a double glazing window install required. It probably wasn’t the biggest job they’ve undertaken but the service and attention to detail was certainly of a what...

Checkatrade Customer

September 2023

I will be using them again in the future

I had 9 windows fitted at my house yesterday - the two fitters were amazing. The workmanship was of a high level, left the house spotless before they had left....

Checkatrade Customer

October 2023

Exceeded my expectations

From start to finish we had a pleasurable experience with Andy and his team. Andy came and answered all my questions and came back to my house many times to...

Checkatrade Customer

October 2023

Immaculate service

The windows replacement service was perfect. All the windows were done and fitted within the time I expected. Thanks to the friendly staff for their absolutely immaculate and friendly service....

Checkatrade Customer

October 2023

Great Windows and experience

We had the front windows and door replaced and the whole process was great. No pressure, emailed us a quote. The surveyor abs installers were very helpful and hardworking. Will...

Checkatrade Customer

July 2023

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